Water Utility For Your Home.
Call Us
Water Utility For Your Home.
Frequently Asked Questions
Why is my water off?
Water may be turned off due to one or more of the following reasons:
- We have not received payment of your monthly water bill
- Your payment check may have been returned to us “NSF”
- If you recently moved into the property, your account may not be set up
- Repair work is being performed on a line that serves your property
- A malfunction may have occurred at the District’s water plant. If so, we are working on it.
Why is my bill higher than normal?
Ninety-nine percent of high water bills are caused by internal plumbing conditions or something that happened at your property that caused a large loss of water.
Our representatives are eager to give you helpful hints on how to identify leaks. If you are still not able to locate the leak you may want to consider hiring a plumber.
Additional Questions
Please note that our office hours are from 10 a.m. - 4 p.m, Monday through Friday and may differ on holidays.
If you have additional questions, please choose one of the following methods that works best for you:
Please fill out the Contact Us Form Or send an email to contact@deertrailwaterdistrict.com
Our emergency line after-hours is (936) 321- 7721.
+1 (936) 321-7721
